Order Processing
Orders are generally processed within 1–3 business days after payment confirmation.
Orders placed on Sundays or public holidays will be processed on the next working day.
Delivery Timeline
Estimated delivery:
• Maharashtra: 2–5 business days
• Rest of India: 4–10 business days
Delivery times may vary depending on:
• Courier availability
• Weather conditions
• Remote delivery locations
• Government restrictions
• Natural disasters
Shipping Charges
Shipping charges are calculated during checkout based on:
• Product weight
• Package dimensions
• Delivery location
Free shipping may be offered on selected products or promotional campaigns.
Order Tracking
Customers will receive tracking details through email or SMS after dispatch.
Delivery Attempts
Courier partners may make multiple delivery attempts.
If delivery cannot be completed due to an incorrect address or customer unavailability, additional shipping charges may apply.
Damaged Package
Please inspect your package upon delivery.
If the package appears damaged, do not accept delivery and immediately contact our customer support with photographs.
Restricted Areas
Some locations may not be serviceable by courier partners.
If delivery is not possible, the order may be cancelled and the payment refunded.
Contact
Website: www.vithaigroupofindustries.com
Email: info@vithaigroupofindustries.com